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Chevrolet Achieves First-Half Global Sales Record

General Motors’ flagship Chevrolet brand this week said it delivered a record 2.5 million new vehicles worldwide in the first half of 2013—up a slight 1.4% vs. the same six-month period in 2012. Total...

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China Continues to Restrict Auto Sales to Curb Smog Levels

Tim Dunne In order to reduce traffic congestion and pollution, China has been curbing new passenger-vehicle sales in mainly Tier I cities—Beijing, Shanghai, Guangzhou and Guiyang—by limiting the number...

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Owner Expectations in China Hamper After-Sales Service Satisfaction

Dr. Mei Songlin Overall customer satisfaction with after-sales service at authorized dealerships in China declines to 815 (on a 1,000-point scale) in 2013 from 832 in 2012, due to higher customer...

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Tesla Plans to Enter China Luxury Car Market Later this Year

Tim Dunne Tesla is building its first electric car store in Beijing, China, in spite of two major challenges: a very limited charging infrastructure and intense competition in the luxury segment from...

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Local Brands in China Rise on Intender Lists; European Brands Remain Popular

Nearly one-third (31%) of consumers in China who intend to purchase a new vehicle consider purchasing a European model, although the percentage of consumers who intend to purchase a new domestic brand...

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Superior Website Experience in China Boosts Test Drive, Purchase Intent

Dr. Mei Songlin When new-vehicle shoppers in China have a satisfying experience using a manufacturer’s website for research, there is a higher chance that they will take a test drive and purchase a...

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China Rolls Out New Green-Vehicle Subsidies and Awareness Campaign

China’s urban air quality has long been a source of concern for China’s government and citizens, as the country’s relatively environmentally unregulated factories spewed harmful emissions into the air....

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J.D. Power Expert Offers Insight on the Shift in the Global Automotive Industry

Tim Dunne The global auto industry is in flux with dramatic changes and growth in emerging markets—especially in the Asia-Pacific region, according to J.D. Power’s Tim Dunne, director of global...

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A J.D. Power Perspective on Ford’s Dramatic Sales Climb in China

Tim Dunne Although Ford is somewhat of a late bloomer in the China auto market, the Detroit-based automaker is set to outpace major Japanese competitors such as Toyota and Honda Groups in...

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Initial Quality in China Sets New Benchmark; Domestics Improve Significantly

Dr. Mei Songlin China’s domestic brands are improving their initial vehicle quality and are narrowing the gap with international brands, which is reducing the overall problem rate in China to a record...

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